Last Updated: October 20, 2024

At EshopLK.com, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a purchase. By using our site, you consent to the practices described in this policy.

1. Information We Collect

When you visit EshopLK.com or make a purchase, certain information may be collected automatically or provided by you directly. This may include:

• Personal Information: Name, email address, billing and shipping address, phone number, and payment details.
• Usage Data: Information about how you interact with our website, including your IP address, browser type, pages visited, and time spent on our site.

2. How We Use Your Information

The information we collect is used to provide a better experience and ensure efficient service. Specifically, we use your information for:

• Order Processing: To process and fulfill your orders, including sending updates on order status.
• Customer Service: To respond to inquiries or resolve any issues you may have.
• Marketing: To send promotional offers, newsletters, or updates that may interest you. You can opt out of marketing communications at any time.
• Website Improvements: To enhance the functionality and content of our website by analyzing how visitors use it.

3. How We Protect Your Information

Your personal information is important to us, and we take steps to ensure its protection. We use secure servers and encryption to safeguard your data during transmission. Access to your personal information is restricted to authorized personnel only, and we take necessary precautions to prevent unauthorized access.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. Your information may be shared with trusted third parties only under the following circumstances:

• Service Providers: To assist us in operating our website or conducting our business (e.g., payment processors, shipping providers). These partners are required to keep your information confidential.
• Legal Obligations: If required by law or to protect our legal rights, we may disclose your information to relevant authorities.

5. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. Cookies are small text files stored on your device that help us remember your preferences and track site usage.

You may choose to disable cookies in your browser settings, but please note that doing so may affect the functionality of certain features on our website.

6. Third-Party Links

EshopLK.com may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We recommend reviewing the privacy policies of any third-party websites you visit.

7. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Update or correct any inaccurate personal data.
• Deletion: Request the deletion of your personal information under certain conditions.
• Opt-Out: Unsubscribe from marketing communications at any time by following the instructions in our emails or contacting us directly.

8. Children's Privacy

EshopLK.com is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that personal information from a child under 18 has been collected, we will take steps to delete it.

9. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the updated policy will be effective immediately. Your continued use of the site after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: info@eshoplk.com
Phone: +94715557773

Contact Us